The lavender armchair beside a wooden desk of open books and notes, under arched windows lined with ferns

What has changed at ViaCara

What we shipped at ViaCara each week, newest first: the cities we open in, new parts of the service and how we look after people.

More control for practitioners

Week of 28 September 2026

A made-up example of how we connected you: how well working style, areas of focus, location and ways of working fit. A made-up example of how we connected you: how well working style, areas of focus, location and ways of working fit.
An insurance check with a tick beside each thing we look for, such as the name on the policy and the cover. An insurance check with a tick beside each thing we look for, such as the name on the policy and the cover.
Setting the session length and price for one place a practitioner works. Setting the session length and price for one place a practitioner works.
  • Practitioners can see the data we hold about them, download it or close their account.
  • Practitioners upload their insurance and see its status and renewal date.
  • Practitioners set sessions and prices for each place they work.
  • Practitioners can send us feedback from inside the app.
  • We published how we rank the professionals we suggest.

How we work, and where

Week of 21 September 2026

A Support where you live guide card, with the lavender chair in a garden and a short summary. A Support where you live guide card, with the lavender chair in a garden and a short summary.
  • Our about page says why ViaCara exists, with a letter from Kyle, our founder.
  • Our trust page says where your data is stored and who holds ViaCara to account.
  • Our accessibility statement names the standard we test against and how to report a barrier.
  • Support where you live covers the four UK nations and major English cities.

Support in one place

Week of 14 September 2026

A practitioner's agenda for the week, with each client's first name and time. A practitioner's agenda for the week, with each client's first name and time.
  • Crisis numbers and lines now sit on the crisis pages, and other pages link there.
  • Practitioners see their week as a timeline on their home page.

Support for life online

Week of 7 September 2026

A Life online guide card about comparison and self-worth online. A Life online guide card about comparison and self-worth online.
  • New life online pages cover online bullying, compulsive scrolling, comparison and misinformation.
The calmer way to find your support

Product

How it works For practitioners About Careers Changelog Contact

Resources

Support topics Approaches Practical guides Support where you live Evidence Crisis support

Legal

Trust Privacy Terms GDPR Impressum Security Accessibility Status