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UK support organisations

The UK charities and services that our support pages list, in one place. Narrow them by topic or by the nation where you live.

Acas

Employees and employers England Scotland Wales

Free advice on redundancy pay, notice periods and consultation, by phone and online.

Monday to Friday 8am to 6pm

Addiction Family Support

Families, friends and partners

A helpline for people affected or bereaved by a loved one's use of drugs, alcohol or gambling, formerly DrugFAM.

Mon and Tue 9am to 6pmWed and Thu 9am to 8pmFri 9am to 5pmSat 9am to noonSun 5pm to 8pm

Adfam

Families facing addiction

Guidance for families on dependency, boundaries and communication, plus one to one remote support where it is funded.

Adfam does not run a helpline.

ADHDadultUK

Adults with ADHD

Peer-led resources, a podcast and a community forum, run by adults with ADHD.

Not a helpline.

Adoption UK

Adoptive and kinship families

Information and support for anyone parenting an adopted child or one in kinship care, before and long after placement.

Standard call rates Weekdays 10am to 2.30pmclosed on public holidays

Advice NI

Anyone Northern Ireland

Free advice on debt and benefits across every council area.

Check the website for the helpline's opening hours.

Age UK Advice Line

Older people and families

Free advice on money, care, housing and later life, from a trained adviser.

Every day 8am to 7pm

Al-Anon

Affected by a drinker

Meetings and a helpline for anyone affected by someone else's drinking, with Alateen groups for 12 to 17 year olds.

10am to 10pm, daily

Alcoholics Anonymous

Wanting to stop drinking

A fellowship of people who meet in person and online to stay sober, with a free national helpline.

Andy's Man Club

Men 18 and over

Free peer support groups across the UK and online. No booking, no referral, and nobody has to speak.

Not a helpline, and groups do not run on bank holidays.

Mondays from 7pm

Autism Services Directory

Autistic people and families

The National Autistic Society's directory of services and professionals across the UK.

Listings are held by the charity, not checked by us.

Autistica Tips Hub

Autistic adults

A free app of tips and evidence-based resources, created by and for the autistic community.

Not a helpline, and not a substitute for support.

Free information, support and signposting, for you or for someone you support.

Charged as a local call Tuesday 10am to 1pmWednesday and Thursday 1pm to 3pm

Beat

All ages

Support for anyone affected by an eating disorder, including friends and family. No diagnosis needed.

British Red Cross

Affected by emergencies abroad

Wellbeing guidance when family or friends are caught up in a crisis abroad, and a service that traces missing relatives.

Business Gateway

Founders and business owners Scotland

Free advice on starting and growing a business, by phone, online or at a local office.

Monday to Friday 9am to 5pm

Business Support Service

Founders and business owners England

Free help finding funding, support and guidance for a business in England.

Monday to Friday 9am to 6pmclosed on bank holidays

Business Wales

Founders and business owners Wales

Free business advice and guidance by phone or online, in Welsh or English.

Monday to Friday 10am to 4pmclosed on public holidays

Careers Service NI

Anyone Northern Ireland

Free careers guidance by phone or webchat, with local careers offices.

The phone line's hours are not published. Webchat runs weekdays 9.30am to 4.30pm.

Careers Wales

Anyone Wales

Free careers advice by phone, webchat or at a centre, in Welsh or English.

Monday to Thursday 9am to 5pmFriday 9am to 4.30pm

Carers UK Helpline

Unpaid carers

Practical guidance on carer's assessments, benefits, your rights at work and what support exists locally.

Information and signposting, not emotional support.

Weekdays 9am to 6pm, including bank holidays

A research project with a free, confidential online peer support group, run by volunteers who have had a post-psychedelic crisis.

Peer support, not therapy. Not run by medical or therapeutic professionals.

Last Sunday of the month, 5pm to 6.30pm

Child Bereavement UK

Parents and family

Support when a child is grieving, or when a child has died. Winston's Wish is now part of this charity.

Weekdays 8am to 8pmclosed on bank holidays

Children First Supportline

Parents and family Scotland

Scotland's equivalent, and where Coram Family Lives sends Scottish callers.

Weekdays 9am to 9pmWeekends 9am to noon

Free advice on debt, benefits and bills, by phone or at a local office.

  • England 0800 144 8848 Monday to Friday 9am to 5pm; closed on public holidays
  • Scotland 0800 028 1456 Your local bureau's hours
  • Wales 0800 702 2020 Monday to Friday 8am to 7pm; Saturday 9am to 1pm; closed on public holidays

Runs online climate café listening circles and a directory of therapists with an interest in climate change and mental health.

Cafés are free. Therapy is usually paid, and some therapists offer free sessions.

Combat Stress

Veterans and their families

A veterans' mental health charity with a free helpline, a text line and email support.

Coram Family Lives

Parents and family England Wales

Any parenting worry at all, from a service that does not need you to have a diagnosis or a referral.

Weekdays 9am to 9pmWeekends 10am to 3pm

Emotional support for anyone affected by grief, by phone or online.

Mon, Wed to Fri 9.30am to 5pmTue 1pm to 8pm
Open 24/7

Domestic and Sexual Abuse Helpline

18 and over Northern Ireland
Open 24/7

Drinkline

Adults

The national alcohol helpline, for your own drinking or for someone you are worried about.

Weekdays 9am to 8pmweekends 11am to 4pm

Fertility Network UK

Childless not by choice

A support line and a More to Life community for people who wanted children and are living without them.

Calls cost the standard rate for a landline.

Weekdays 10am to 4pm

FRANK

Anyone

Honest, confidential information about drugs, with a helpline, a text service and a search for local drug treatment services.

Standard call rates 24/7

Galop

LGBT+ adults

Support for LGBT+ people experiencing abuse or violence, including from a partner or family, from an LGBT+ charity.

Closed 1pm to 2pm and at weekends. Closes at 3.30pm on the first Thursday of each month.

Mon and Tue 9.15am to 8pmWed to Fri 9.15am to 4.30pm

Galop

Ages 13 to 25

Support for LGBT+ young people experiencing abuse or violence.

Under-18s use the referral form, not the phone line.

Job profiles and skills tools online, plus a phone line to a Department for Work and Pensions careers adviser.

The phone line is for people aged 18 or over. If you are under 18, ask the careers adviser at your school, college or training provider.

Monday to Friday 8am to 6pm

Help Me Quit

Adults Wales

NHS Wales' stop smoking service, with a free helpline and local advisers.

Invest NI business support

Founders and business owners Northern Ireland

Invest NI's business support team, with free advice and guidance at nibusinessinfo.co.uk.

Invest NI does not publish the line's opening hours.

Labour Relations Agency

Employees and employers Northern Ireland

Free workplace advice for Northern Ireland, which has its own employment law.

Monday to Friday 9am to 5pm

A Manchester-based helpline and support desk offering advice, a listening ear and help finding local services.

Standard call rates Weekdays 9am to 6pm

LGBT Helpline Scotland

16 and over Scotland

Emotional support and information from volunteers trained around LGBTQ+ identities, run by LGBT Health and Wellbeing.

Tue to Thu noon to 9pmSun 1pm to 6pm

Live Fear Free

All genders Wales
Open 24/7

London Friend Antidote

LGBTQ+ adults England

London Friend's drug and alcohol service for LGBTQ+ people in London: two weekly drop-ins, one to one work and groups.

The number is London Friend's main office. Drop in or email to reach Antidote.

Meic

Up to 25 Wales

A helpline for children and young people anywhere in Wales.

8am to midnight daily

Advice and support for men experiencing domestic abuse.

Weekdays 10am to 5pm

Mermaids

Under 20

Support for trans and gender-diverse young people and their families.

Not a crisis line. Closed Fridays and weekends.

Mon and Wed 10.30am to 6pmTue and Thu 1pm to 8.30pm

Mind Infoline

Adults England Wales

Information on mental health support and where to find it, including support at work.

Standard call rates Weekdays 9am to 6pmclosed on bank holidays

MindOut

LGBTQ+ mental health

An LGBTQ+ mental health service offering advice, information and online chat. Phone calls go to a confidential answerphone with a reply within about two working days.

Not a crisis service.

MoneyHelper

Anyone in the UK

Free money guidance backed by the government, with an online tool that finds free debt advice near you.

Monday to Friday 9am to 5pm

Muslim Youth Helpline

Young Muslims

Faith-sensitive support from a youth-focused team, by phone, chat or email.

4pm to 10pm daily

My World of Work

Anyone Scotland

Skills Development Scotland's careers service, with advice by phone and at local centres.

Monday to Friday 9am to 5pm

Nacoa

Children of dependent drinkers

A helpline and email service for anyone affected by a parent's drinking, including adults looking back.

Monday to Saturday 10am to 7pm

NAPAC

Adults

UK support after childhood abuse or neglect.

Brief support, not ongoing counselling.

Mon-Thu 10am-9pmFri 10am-6pm

Narcotics Anonymous UK

Wanting to quit drugs

A fellowship of people recovering from drug use, with meetings across the UK and a helpline answered by members.

Standard call rates 10am to midnight, daily

National Autistic Society Online Community

Autistic people and families

A free forum where autistic people and their families connect and support one another.

A forum, not a helpline.

Confidential advice on bullying at work, at school or online.

Weekdays 9am to 5pmSaturday 10am to noon

National Debtline

Anyone with debt England Scotland Wales

Free debt advice by phone and online.

Not available in Northern Ireland.

Monday to Friday 9am to 8pmSaturday 9.30am to 1pm
Open 24/7

National Gambling Helpline

Anyone affected by gambling

The national line for anyone harmed by gambling, run by GamCare, with live chat and WhatsApp alongside the phone.

NHS gambling clinics

Adults and young people England

Specialist NHS gambling clinics across England. You can refer yourself, or ask a GP about services in your area.

NHS sexual health clinics

Everyone England

Free clinics, open to everyone, that check the physical side of erection, pain and desire problems. No GP referral needed.

NHS stop smoking services

Adults England

Free local services with trained advisers and stop smoking medicines, plus the national Smokefree helpline.

Weekdays 9am to 8pmweekends 11am to 4pm

NHS Talking Therapies

Adults England

Free NHS talking therapy for anxiety and depression. You can refer yourself online.

Northern Ireland Veterans Commissioner's Office

Veterans and their families Northern Ireland

The office that speaks up for veterans in Northern Ireland and points them towards the right support.

An office, not a helpline.

NSPCC Helpline

Any worried adult

Advice from child protection specialists, including about your own child. You do not have to give your name.

Email sent outside those hours is not received.

Phone weekdays 10am to 4pmEmail 11am to 4pm daily

OCD Action Helpline

OCD and families

Trained volunteers explain how OCD works and how to get treatment, for you or someone close to you.

Leave a message and a volunteer replies, usually within a few days.

Monday to Friday 9.30am to 8pm

OCD-UK support groups

Affected by OCD

Groups run by staff and volunteers with lived experience, to share what has helped in recovery.

Online only, on Zoom.

Op COURAGE

Veterans, reservists, families England

The NHS veterans mental health and wellbeing service, with a team for each region of England.

PANDAS Foundation

Parents and partners

Trained volunteers support you through perinatal mental illness, from pregnancy onwards, by booked call or WhatsApp.

Volunteers do not diagnose or give medical advice.

Calls Monday to Friday 9am to 5pm

Parent Talk

Parents and carers

A one-to-one chat with a parenting coach from Action for Children, online or on WhatsApp.

Chat hours are on their site. A message left outside them gets a reply within three working days.

Parentline NI

Parents and carers Northern Ireland

Northern Ireland's own parent line, run by Children in Northern Ireland.

Mon to Thu 9am to 9pmFri 9am to 5pmSat 9am to 1pm

Pension Wise

Age 50 and over

Free government-backed guidance on your options for a defined contribution pension.

Phone appointments are taking longer than usual to book.

Monday to Friday 9am to 5pmclosed on bank holidays

PFA wellbeing line

Professional footballers

A 24-hour line for current and former professional players in the English leagues.

Open 24/7

Tell the police about harassment, threats or online abuse that is not an emergency, by phone or online.

Quit Your Way Scotland

Adults Scotland

NHS Scotland's stop smoking service, with a free helpline and local support.

Weekdays 9am to 5pm

Relate

Adults and couples

Sex therapy and relationship counselling from a national charity, online or at local centres, with fees set by the centre.

Now part of Family Action. Local Relate centres set their own fees.

Release

Drug law questions

A free, confidential and non-judgemental national advice service on drugs and drug laws, by phone and email.

Email replies take three to five working days.

Tuesday and Thursday, 11am to 1pm

Help with harmful content that a platform has not removed after your report.

Report to the platform first. If you think it is a crime, tell the police too.

Respect Phoneline

People who use abuse

Confidential advice for people who are abusive towards a partner, and for those supporting them.

Weekdays 10am to 5pm

Revenge Porn Helpline

Adults 18 and over

Help reporting and removing intimate images shared without consent, and support if someone threatens to share them.

Closed on bank holidays.

Mon to Thu 10am to 4pmFri email only

SafeCall

Young people

If you have left home, are thinking about it, or feel trapped somewhere unsafe. Run by Missing People.

Not open overnight. After 10pm, Childline and Shout are.

Calls 10am to 5pmTexts 10am to 10pm

SMART Recovery UK

Any addictive behaviour

Free meetings, in person and online, built on cognitive behavioural tools rather than a twelve step programme.

Standard call rates

Soluna by Kooth

Young people

Text chat with a mental health professional, now or booked ahead, plus self-help tools.

Kooth is now Soluna. Funded in some areas only, so sign up to see if it covers your age and where you live.

Sporting Wellness

Aged 16 or over

Free mental health and wellbeing support for UK athletes who compete above a social or recreational level.

StepChange

Anyone in the UK

A debt charity that gives free advice by phone and online.

Monday to Friday 8am to 8pmSaturday 9am to 2pm

Stop Smoking NI

Adults Northern Ireland

The Public Health Agency's stop smoking service, with a search for local support.

Switchboard

LGBTQIA+

A national listening service run by LGBTQIA+ volunteers, for anything from coming out to loneliness. No question is too small.

Check the website for today's hours before you call.

Runs chemsex.co.uk with information and one to one support, alongside the THT Direct helpline.

Monday to Friday 10am to 6pm

The Brain Charity

Any neurological condition

Information and counselling for autistic people anywhere in the UK, from a centre in Liverpool.

Supports neurological conditions, which includes autism, but not a mental health condition on its own.

Weekdays 9am to 5pm

The Mix

Ages 13 to 25

Short-term counselling you book yourself, with no GP letter needed.

They have no phone helpline. Webchat sessions are paused, so counselling is by phone or video for now.

Text line 24/7

The Silver Line Helpline

Age 55 and over

A free confidential line for older people who would like someone to talk with, run by Age UK.

24 hours a day, every day

Tourettes Action Helpdesk

Tourette's and families

Confidential information and support on Tourette's, for you, your family, a teacher or an employer.

Email replies within 48 hours. No diagnosis or medication advice.

Live chat Monday to Friday 10am to 3pm

The Ministry of Defence line for war pensions, compensation and welfare.

Veterans' NHS Wales

Veterans Wales

The NHS veterans mental health service for Wales. Each health board has its own team, with its own number on the service's contact page.

Victim Support

Anyone affected by crime England Wales

Free support after a crime, by phone or live chat.

Support is for people in England and Wales only.

Open 24/7

Victim Support NI

Anyone affected by crime Northern Ireland

Support after a crime from the Northern Ireland charity.

An office line, not a helpline.

Mon to Fri 9am to 5pm

Victim Support Scotland

Anyone affected by crime Scotland

Free support after a crime from the Scottish charity.

Mon to Fri 8am to 8pmSat and Sun 10am to 4pm

We Are With You

Adults and young people

Free local drug, alcohol and mental health services, plus a webchat with a trained adviser.

We Stand

Non-abusing parents and carers

For a parent or carer of a child who has been sexually abused. Helpline, counselling and legal advice for the whole family.

Mon to Thu 10am to 2pm

YoungMinds

Young people

A plain guide to CAMHS: how to get help, what happens at an assessment and what your rights are.

Advice only. YoungMinds does not help one to one with CAMHS assessments or complaints.

YoungMinds Parents Helpline

Parents and carers

For any parent or main carer of someone aged 25 or under. That includes kinship carers, grandparents, foster carers and siblings who are the main carer.

Not a crisis service. Email takes three to five working days, or up to seven when busy.

Mon, Thu, Fri 9.30am to 4pmTue, Wed 9.30am to 6pm

Our crisis page lists free confidential helplines you can contact today.

Thanks for your interest. We're not taking on new clients at the moment.

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